Privacy Policy - Rocket Innovate Tech

1. Introduction

Rocket Innovate Tech (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. We believe that your personal information deserves the highest level of security and confidentiality. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website at rocketinnovatetech.com or otherwise interact with us. We process personal information in strict accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Scope of this Policy and Data Controller Role

This Privacy Policy applies to all personal data collected through rocketinnovatetech.com and any related services, applications, features, or content offered by Rocket Innovate Tech. For the purposes of data protection laws, the data controller responsible for your personal data is Rocket Innovate Tech. You may contact us directly regarding your data at [email protected].

3. Categories of Data We Process

We collect and process the following categories of personal data, depending on your interactions with us:

a. Usage Data:
Includes information such as your IP address, browser type and version, operating system, referral source, pages visited, time spent on pages, and session timestamps gathered automatically through your use of our website.

b. Account Data:
Consists of your name, billing and shipping address, email address, phone number, and other information provided when creating an account or interacting with our services.

c. Profile Data:
Contains your preferences, purchase history, user behavior, and any other information related to your activity on rocketinnovatetech.com.

d. Communication Data:
Encompasses records of correspondence with our support team, contact forms submitted, chat transcripts, and any other communications initiated by you.

e. Technical Data:
Includes data derived from your devices such as device type, operating system, screen resolution, language settings, browser setting, time zone, internet service provider, and diagnostic and crash reports.

f. Transaction Data:
Covers details about payments to and from you, purchase history, order IDs, shipping tracking numbers, and related transactional correspondence.

g. Preference Data:
Refers to your settings and consent choices regarding marketing communications, interests in products and content, and survey responses.

4. Legal Bases for Processing

We process your personal information using the following lawful bases, depending on the nature of the data and the purpose for processing:

– Consent: When required, we will obtain your explicit consent before processing your data (e.g., for marketing communications).
– Contractual Necessity: We process data necessary to fulfill our obligations under a contract, such as delivering purchased products or managing your account.
– Legitimate Interests: We may process your information where it is in our legitimate interest to do so, provided these interests are not overridden by your rights (e.g., website analytics, fraud prevention).
– Legal Obligation: Certain personal data must be processed and stored to comply with legal requirements, such as tax or accounting regulations.

5. Your Rights

Under applicable data protection laws, you have the following rights:

– Right of Access: You may request confirmation as to whether we are processing your personal data and, if so, access to that data.
– Right to Rectification: You may request the correction of inaccurate or incomplete data.
– Right to Erasure (“Right to Be Forgotten”): You may request deletion of your data, subject to lawful basis for retention.
– Right to Restriction: You may ask us to suspend the processing of your personal data.
– Right to Data Portability: You may request to receive your data in a structured, commonly used format and have it transferred to another controller where technically feasible.
To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We employ a range of technical and organizational safeguards designed to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

– Data encryption in transit and at rest
– Secure access controls and authentication protocols
– Regular data backups and disaster recovery planning
– Staff training in data protection and handling practices

7. International Transfers

If your personal data is transferred to a country outside the European Economic Area (EEA) or another jurisdiction with differing data protection laws, we ensure appropriate safeguards are in place. These safeguards may include Standard Contractual Clauses approved by the European Commission or other legally recognized measures to ensure the protection of personal data consistent with applicable regulations.

8. Data Retention

We retain personal data for only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law:

– Usage and Technical Data: Retained for up to 12 months for analytics and security purposes
– Account and Profile Data: Retained for the duration of your account’s existence and up to 6 years thereafter
– Transaction Data: Retained for 7 years to comply with financial and audit requirements
– Communication Data: Retained for up to 3 years from the last interaction
– Preference Data: Retained until consent is withdrawn or information is updated

9. Cookie Policy

Our website uses cookies and similar technologies to enhance user experience and collect technical data. These may include:

– Essential Cookies: Necessary for core functionalities such as security, authentication, and navigation
– Functional Cookies: Enhance usability by remembering choices (e.g., language or region)
– Analytics Cookies: Help us understand how visitors interact with rocketinnovatetech.com by collecting anonymized data
– Performance Cookies: Track website performance and load statistics

10. Cookie Management and Compliance with GDPR & CCPA

Upon visiting our site, you are presented with a cookie consent tool enabling you to accept or reject non-essential cookies in compliance with GDPR and CCPA. You may also manage your cookie preferences in your browser settings at any time. Specific opt-outs for advertising networks and analytics services (e.g., Google Analytics) are available through third-party pages and our cookie consent banner.

As a California resident, you may also exercise your right to opt-out of the sale or sharing of your personal information, if applicable, via a Do Not Sell or Share My Personal Information link provided on our website.

11. Children’s Privacy

Rocket Innovate Tech does not knowingly collect or solicit personal data from children under the age of 13. If you are under 13, please do not use the site or send any personal data to us. In the event that we learn we have collected personal data from a child without verified parental consent, we will delete that information promptly.

12. Policy Updates and Notifications

We may revise this Privacy Policy from time to time to maintain our compliance with legal obligations or to reflect changes in our services. We encourage users to check this page periodically. Whenever we make material changes, we will notify users through our website or other appropriate channels.

13. Contact Us

If you have questions, concerns, or requests related to how we handle your personal data, please contact our privacy team at [email protected].

—

Rocket Innovate Tech is committed to ensuring full compliance with all data protection obligations and taking all necessary steps to protect your privacy. If you have any concerns about the way we handle your information, we encourage you to reach out to us at [email protected].